Terms of Service

1. Service, eligibility and the current beta

LifeOrg provides personal organization tools, including tasks, calendars, contacts, nutrition, activity, wellbeing, finance records, places and AI assistance. Features available to you depend on the released product and account access; a description of a future feature is not a promise that it is currently available.

The current service is a free beta. There is no paid checkout, automatic renewal or obligation to provide a payment method. Beta access does not authorize a future charge. Availability and enrollment may be limited; these Terms do not promise access in every country.

You must be at least 18, have legal capacity to enter the agreement and provide accurate account information. Use your own account and keep credentials secure. Notify support promptly if you suspect unauthorized access. We remain responsible for obligations that applicable law places on the operator.

2. Your content and publication choices

You retain your rights in content you provide. You grant us a non-exclusive, limited permission to host, copy, process, transmit and display it only to provide the features you request, operate and protect the service, resolve support requests and comply with applicable law. This is not a sale of your content and does not grant a general licence to train AI models on it.

For material submitted to a shared library or for publication, this permission includes displaying it to the audience of that feature and moderating it. Approved place photos may be public. Private organizer records do not become public merely because you use a shared library. Check the destination and remove unnecessary personal information before publishing.

You must have the necessary rights and lawful basis to submit content, including photographs and records about other people. Do not submit another person’s confidential or sensitive information without lawful authority. Tell us if you believe content violates your rights; identify the material, the rights involved and a way to contact you.

Permission for private content ends when it is deleted, except for the limited handling needed to complete deletion or comply with a legal obligation or claim. Shared factual records or properly de-identified contributions may remain where lawful. See the deletion notice for photos, backups and copies independently retained by others.

3. Permitted use and restrictions

• Use LifeOrg lawfully and respect other people’s privacy, intellectual property and security. Do not upload unlawful content, impersonate others, harass people or distribute deceptive or infringing material.
• Do not access another account without authorization, steal credentials, introduce malware, evade access controls or materially disrupt service operation. Automated use must respect applicable access limits and the rights of other users.
• Do not test production systems in a way that accesses real user data or degrades availability. The Security page describes how to report an issue and how to request authorization for testing beyond normal use.
• Do not resell access or use the service to provide regulated medical, credit or financial decision-making without a separate lawful arrangement. Restrictions do not remove rights that applicable law protects, including relevant software interoperability rights.

4. AI, health and finance limitations

LifeOrg supports organization and general wellbeing. It does not provide medical diagnosis or treatment, emergency monitoring, regulated investment advice, banking, tax filing or legal representation. Personal finance entries are records you maintain; they are not a bank statement or a guarantee of accounting accuracy.

AI text, classifications, nutrition estimates, receipt extraction, map results and recommendations can be incomplete or wrong. Review the original information and correct important results before saving, publishing or acting on them. Consult a qualified professional for decisions that require professional judgment.

Do not rely on LifeOrg to detect an emergency, choose medication, diagnose a condition or determine whether urgent help is needed. Contact local emergency services when appropriate. These limitations describe the service’s intended purpose and do not exclude our statutory duties or liability.

5. External services and intellectual property

Requested features can use third-party infrastructure, AI and mapping services. The provider notice describes relevant data flows. An independent service that you choose to visit or connect may have its own terms; we remain responsible for our own obligations and do not make you waive consumer rights because a supplier is involved.

We and our licensors retain rights in the LifeOrg software, design and brand. You receive permission to use the available service under these Terms, not ownership of the software or trademarks. Open-source components remain governed by their applicable licences. Third-party content can carry separate attribution or usage requirements.

6. Changes to the service or agreement

We may make reasonable changes to fix faults, maintain security and compatibility, meet legal requirements or develop the service. We will explain material changes affecting your agreement or access, their reason and effective date, with reasonable advance notice unless urgent security or legal circumstances require faster action.

Where required, we provide notice on a durable medium, such as an email or downloadable document you can retain unchanged. An update to a web page alone does not replace a legally required individual notice or acceptance. We obtain new agreement where the law requires it and do not apply changes retroactively to remove accrued rights.

Where applicable Serbian or EU digital-service rules give this right, a change that adversely affects access to or use of the service beyond a minor extent entitles you to terminate without charge within 30 days of the later of receiving the change information or the change taking effect. The statutory exception may apply if you can retain the unchanged, conforming service without additional cost. Other mandatory remedies remain available. Where practicable and lawful, we provide a chance to export your information before a material discontinuation.

7. Closing an account, restrictions and review

You may stop using the service or request account deletion at any time. Follow the Account & Data Deletion notice to export data first and understand the consequences. Uninstalling the application does not close a server-side account.

We may restrict specific content or access where reasonably necessary to protect people or the service, respond to unlawful content, comply with a legal duty or address a serious or repeated breach of these Terms. Measures should be proportionate to the issue. Except where unsafe, unlawful or impracticable, we explain the reason and give an opportunity to respond or correct the problem.

You can ask support@lifeorg.app to review a restriction or moderation decision. Include the affected account or item and the reason you disagree. A security restriction need not mean all unrelated data must be deleted; export and access remain subject to security, legal requirements and the rights of others.

8. Quality, remedies and liability

We provide the service with the care and conformity required by applicable law. Beta features may change and can contain faults; we do not promise uninterrupted availability or perfectly accurate AI output. The beta label does not remove mandatory consumer rights.

Where consumer law applies, legal rights concerning supply, conformity, correction of faults, price reduction, termination or reimbursement remain available under their applicable conditions. Such rights can also apply to some digital-service contracts in which personal data is provided instead of a price.

We are responsible for losses to the extent required by applicable law. Nothing in these Terms excludes or limits liability for intent, gross negligence, death or personal injury where such exclusion is unlawful, or any other liability that cannot lawfully be restricted. We do not impose a blanket waiver of compensation or a mandatory consumer indemnity. Your own acts and reasonable steps to avoid loss are assessed only as applicable law permits.

9. Consumer complaints and withdrawal

Send a consumer complaint to legal@lifeorg.app or the operator’s postal address, identifying the account, the issue, when it occurred and the remedy sought. We process complaints under the applicable rules. Where Serbian consumer-complaint rules apply, the response period is eight days; accepted complaints are resolved within the applicable statutory period, generally 15 days for services, subject to lawful extension requirements.

The Subscriptions, Cancellation & Consumer Rights notice explains the current free status and statutory withdrawal. If you have a right to withdraw, account use does not automatically waive it. You may use an unequivocal statement; you do not need a particular subject line or legal terminology.

Serbian consumers may use the official out-of-court consumer dispute process after first making a complaint to the trader, subject to its admissibility rules. We participate where Serbian law requires participation. You may also use any competent authority or court available under mandatory law.

• Serbian consumer protection and out-of-court dispute information

10. Governing law and preservation of rights

Serbian law governs these Terms, subject to mandatory rules that apply to you. Where applicable, a consumer retains the mandatory protections of the law of their habitual residence. Jurisdiction is determined by applicable law; these Terms do not require an EU consumer to bring every claim exclusively in Serbia.

If a provision cannot lawfully be enforced, the remaining provisions apply to the extent permitted by law. Not enforcing a provision immediately does not by itself waive a right. Translations help users understand the agreement; no language clause overrides mandatory local-language or consumer protections. For questions or a retainable copy of the agreement, contact legal@lifeorg.app.